Privacy Policy • May 2018

Your privacy is of the utmost importance to Diamond Education Service Ltd. We have, therefore, created a Privacy Policy that clearly outlines how we use and protect your information in line with the latest GDPR regulations.

Collecting personal information

Personal information is data that can be used to uniquely identify a single person. Diamond Education Service Ltd may occasionally ask you to provide personal information. If this does occur, then you can rest assured that it will only be used in accordance with this privacy statement.

Types of personal information

When you are in contact with Diamond Education Service Ltd or partake in any of the activities such as registering your interest in projects or newsletters, registering for an event or training or participating in an online survey, we may collect a variety of information. This information can include your name, postal address, phone number and email address.

With our larger projects including Work Placements/Mentoring we will need to collect more detailed personal details but you can be assured that we will only collect data that is relevant to the project and that this data is held secure both on our computer system and in hardcopy.

Using your personal information

Diamond Education Service Ltd will use your data to allow us to keep you up to date on our latest services and upcoming events. If you opt in, you will be added to our mailing list in line with the most recent GDPR regulations. You can easily contact us if you would like to be forgotten.

We will also use your personal information to help us deliver any services that you purchase from us. Occasionally, we may use your personal information to send important communications about changes to our terms, conditions and policies.

Visitor information on our website

Every computer connected to the internet is provided with a domain name and an IP Address. When a visitor requests a web page from within the Diamond Education Service Ltd website, our servers automatically identify and log the HTTP/S request that is made.

Our website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy for further information.

Diamond Education Service Ltd has found it advantageous to examine visitor traffic so that we can ensure maximum compatibility for the various browsers and operating systems that visit our site. By analysing visitation patterns, referring URL’s and search engine terms, we can strategically enhance our exposure across the Internet.

Cookies and log information

This website does issue ‘cookies’ (these are small files of information which websites use to identify its users); however, these do not contain personal information. Diamond Education Service Ltd does not share this data with third parties. You can disable cookies by altering the settings of your browser and the website will still function.

Anti-Spam policy

We enforce a strict ‘Anti-Spam’ policy that means we do not intend to sell, rent, or otherwise give your email address to a third-party. In addition, Diamond Education Service Ltd will not send you messages that you have not agreed to receive.

Third parties

Diamond Education Service Ltd will disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary. Your personal information will not be shared with or sold to third parties for any purposes.

Product and service providers

Diamond Education Service Ltd may need to share your personal information with consultants who provide services on behalf of Diamond Education Service Ltd. These providers will partake in activities such as fulfilling contracts with schools/colleges/training providers/local authorities, delivering products to you or providing customer service. These consultants are obligated to protect your data.

Protecting your personal information

Diamond Education Service Ltd will ensure precautions are adhered to including administrative, technical and physical measures that will safeguard your personal information against loss, theft and misuse, as well as against unauthorised access, disclosure, alteration and destruction.

Retaining your personal information and keeping it up to date

Diamond Education Service Ltd will ensure that you can easily keep your personal information accurate, complete and up-to-date. If you do believe any information we are holding on you is incorrect or incomplete, please call or email us as soon as possible. We will promptly correct any information found to be incorrect. We will retain your personal information only for the period necessary for purposes outlined in this Privacy Policy.

Age limits

We will only collect personal information from schools concerning children under 15 if we are involved in projects working within that age group and then it will be in conjunction with the institution involved. This data will be destroyed once the project is completed and any funding requirements are complied with.

Diamond Education Service Ltd’s commitment to your privacy

To ensure your personal information is secure, we will communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards.


Please do contact us as soon as possible if you have any questions regarding our data policy.



Name: Judith Jakes
Director of Technology and Curriculum Support, Diamond Education Service Ltd
Date: 21st May 2018
Review Date: May 2019

Diamond Education Service Ltd
52-68 Stamford Road, London N15 4PZ